You've deposited your Crypto and it has not been credited?
The time it takes for a cryptocurrency deposit to reflect in your balance can vary based on several factors. The most common variable is network traffic. At times, blockchain networks experience heavy congestion, which naturally delays transaction processing. These delays can range from a few minutes to several hours, depending entirely on the current load of the specific network you utilized.
Another frequent cause for delays is the network fee (gas fee) attached to the transaction. Most blockchains require a mining or validator fee to process transactions. If the fee set by your wallet was too low during a period of high traffic, miners may deprioritize your transaction, causing it to take significantly longer to receive the necessary network confirmations.
Please keep in mind that every cryptocurrency requires a specific number of blockchain confirmations before it is safely credited to your Rainbet account, and these thresholds differ by coin.
If your deposit is taking longer than expected, please do not hesitate to contact our customer support team. We will gladly look up your transaction hash and provide you with an immediate update on its status.
You can reach us at any time via our Live Support or by email at [email protected].