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Clearing Your Cache

How to Clear Your Cache on Popular Browsers

Written by Gabriel

If you are experiencing lagging games, display glitches, or balance updates that seem delayed, clearing your browser’s cache and cookies is usually the quickest fix.

This forces your browser to load the absolute latest, most secure version of our platform.

Below are step-by-step instructions for the most popular desktop and mobile browsers.

Desktop Browsers (PC & Mac)

Google Chrome

  1. Click the three vertical dots in the top-right corner.

  2. Hover over Clear Browsing Data (or go to Settings > Privacy and Security > Clear browsing data).

  3. Set the Time Range to All time.

  4. Check the boxes for Cookies and other site data and Cached images and files.

  5. Click Clear data, then refresh your page.

Apple Safari (Mac)

  1. Click Safari in the top menu bar and select Settings (or Preferences).

  2. Go to the Advanced tab.

  3. At the very bottom, check the box that says "Show features for web developers" (or Show Develop menu in menu bar).

  4. Now, click the new Develop menu at the top of your screen and select Empty Caches.

  5. Restart Safari.

Mozilla Firefox

  1. Click the three horizontal lines in the top-right corner and select Settings.

  2. Click Privacy & Security on the left panel.

  3. Scroll down to the Cookies and Site Data section.

  4. Click Clear Data...

  5. Check the box for Cached Web Content (you can keep Cookies checked too if you want a full reset).

  6. Click Clear.

Microsoft Edge

  1. Click the three horizontal dots in the top-right corner.

  2. Go to Settings > Privacy, search, and services.

  3. Scroll down to Clear browsing data and click Choose what to clear.

  4. Set the Time range to All time.

  5. Check Cookies and other site data and Cached images and files.

  6. Click Clear now.

Mobile Browsers (iOS & Android)

Safari (iPhone & iPad)

  1. Open your iPhone or iPad’s main Settings app.

  2. Scroll down and tap on Apps > Safari.

  3. Scroll down and tap Clear History and Website Data.

  4. Select your preferred time frame (we recommend All History) and tap Clear History.

Google Chrome (Android & iOS)

  1. Open the Chrome app and tap the three dots (top-right on Android, bottom-right on iOS).

  2. Tap Clear Browsing Data (or History > Clear Browsing Data).

  3. Set the Time Range to All time.

  4. Check Cookies and site data and Cached images and files.

  5. Tap Clear data at the bottom.

If you clear your cookies along with your cache, you will be securely logged out of most websites. Make sure you remember your account password or have your 2FA enabled before completing a full wipe!

If you continue to experience issues with our games or the platform, please contact our Live Support team for immediate assistance, or reach out to us via email at [email protected].

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