As stated in our Terms and Conditions, we enforce a wagering requirement to remain compliant with Anti-Money Laundering (AML) regulations.
This wagering requirement is commonly referred to as a "rollover."
How It Works
When you make a deposit, you must wager the deposited amount at least once (1x) to unlock it for withdrawal or to send it as a tip.
Example: If you deposit $10, you must place a total of $10 in bets to fulfill the requirement.
It can be ten $1 bets on Plinko or any other game, as long as the threshold is met.
Eligible Games: Every bet placed across all games counts toward your requirement.
Frequently Asked Questions
Q: I placed a sportsbook bet, but my balance is still locked. Why?
A: Sportsbook bets only count toward the wagering requirement once they are fully settled. If a bet is still pending, it does not yet apply to your rollover balance.
Q: Can I check my rollover progress on my own?
A: Currently, we do not have an automated feature to display your remaining wagering requirement. However, you can contact our customer support team at any time, and we will be happy to check your balance for you.
If you still need assistance, please reach out via live chat for immediate support or email us at [email protected].